Monroe Logistics’ provides a wide variety of expediting services—from the smallest envelope to the truckload. We are committed to 100 percent customer satisfaction in our delivery services, which we accomplish by:

• Investment and utilization in our state-of-the-art computerized order entry and dispatch system, including the LADS Software and Sprint GPS system
• Online Order Entry with real-time delivery tracking and reporting
• Automated Emails of completed deliveries including delivery date, time and POD name
• Mobile technology that provides instant communication with drivers – to ensure immediate order tracking, timely deliveries and proof of delivery
• Ongoing training and development of our drivers, dispatchers and administrative team
• Customized delivery services tailored to your specific needs
• Uniformed, professional drivers with senior experience
• Real-time tracking of each delivery

Our couriers are also trained in the transportation of medical products and specimens, including Bloodborne Pathogens, Biological Substance Category B (UN3373) as well as Biological Substance Spill Containment and Cleanup procedures. We comply with all OSHA standards and adhere to HIPPA Privacy and Confidentiality practice in accordance to Public Law 104-191.

Portfolio of Courier Delivery Service Offerings

On-Demand Courier Delivery Service Levels

• Rush – 1 ½ hours …more
• 2 Hour – Package access by 3 p.m. ensures delivery by 5 p.m.
• Standard – 2 ½ hours. Package access by 2:30 p.m. ensures delivery by 5 p.m.
• 3 ½ Hour – Package access by 1:30 p.m. ensures delivery by 5 p.m.
• Same Day – Package access by 11 a.m. ensures delivery by 5 p.m.

Scheduled Courier Delivery Service

We provide Scheduled Courier Delivery Service when your company has orders requiring pre-defined times for pick up and delivery. We customize scheduled delivery solutions to meet your unique delivery requirements, providing drivers assigned to your accounts and a cost-efficient mode of delivery. With scheduled delivery, our clients have confidence their packages will be consistently delivered on time.

Dedicated Courier Delivery Services

Monroe Logistics makes it seamless to transfer into a premium service without the costs, risks and liabilities of hiring employees or deploying assets. With Dedicated Service, we assign well-trained, professional drivers exclusively to your operation. Tapping into our dedicated resources allows you to transfer liability, gain flexibility and control costs while receiving optimal service levels. We provide a complete "no cost" evaluation to help you assess the best solution for your needs.

Online Order Entry

Monroe Logistics Provides order entry , tracking , and POD for clients all via the WEB . We have partnered with our software provider, LADS Network, to provide this important service offering.Each client has its own proprietary user ID and password. If you are interested in starting this service feature, please contact Nancy Dickinson so we can set your company up with the proper user name and password. Once this has been completed we will provide you telephone training and support throughout the initial set up. We will also support any additional questions once you get up and rolling.

We look forward to supporting your delivery needs now via the WEB!

Call us today to learn how we can customize a solution for you.